At the pier named on your ticket, look for the staff of the ferry operator listed on your ticket as well. Please present your e-ticket (QR code) from your phone or other device—they’ll provide you with a sticker and/or boarding pass and direct you to your boat. Most piers have staff available to help load your luggage. In Koh Samui, staff are usually stationed at booths near the boarding area; at other locations, they’re typically near the boats, wearing their company uniforms.