Yes, you can cancel your booking and request a refund as long as you provide notice at least 24, 48, or 72 hours before departure—the exact timeframe depends on the ferry operator you booked with.
Please note:
Cancellations and refunds apply to the entire booking. For example, if your booking is for 3 passengers, we cannot process a refund for just one passenger.
To proceed, please click the chat button to connect with one of our customer service agents, or use any of the official channels listed in the footer of our website.
Warning: Please do not send requests by replying directly to the booking confirmation email, as this is not an official support channel.